Last year Giacom happily became one of the first actually step three providers to own Sophos in the united kingdom. I trapped having Robert Marchant of Tinder Business on the exposure to changing Sophos licences out over Giacom.
Tinder Corporation are an it support organization providing telecoms, They gizmos, community system and to various enterprises. We have been a Giacom lover for more than five years.
Great! Any queries i’ve will always replied easily, and Giacom’s training resources had been greatly ideal for the solution group. Our very own Account Director Samantha Fleming indicated us in the direction of Giacom’s studies webinars, that are simple and simple so you’re able to digest.
Financially our company is really proud of the simple get acquisition processes and you may monthly contracts. Instance, Sophie Rea from the finance party could have been very helpful into the to ensure all of our statements always make with the fee runs. In addition to we have never had one issues with account running, even for example if an end-user change the company name your own team handle it very it does not produce any fee waits – the fund cluster are often screw in it.
We’ve been a Sophos gold partner for approximately several years. 1st i examined an abundance of cybersecurity choices and you may Sophos is the leader – all of our services people speed they extremely.
When Sophos established they might be using suppliers unlike promoting it head so you can us, our Sophos Account Movie director accessible to function with this new key for you.
Case study: Tinder Corporation advises provisioning Sophos as a result of Giacom
Therefore we had been setup which have various other Cloud Company (CSP) unlike Giacom. Very first i don’t attention that CSP got decent online feedback – however they ended up being a headache! In the first six months we’d items such as 3 different nonresponsive Account Professionals, rate misquotes, credit cards not-being honoured, licences not activated, and much more. Such, our end-users try waiting more than four weeks because of their brand new Sophos licences, and in addition we was in fact chasing for it every day – it actually was a complete almighty faff!
When we see inside the Giacom’s newsletter which they was in fact in addition to Sophos providers, i returned experience of Samantha to simply help you switch-over.
Samantha and you will Sophie have been very beneficial in getting you create having Sophos, and the Sophos Expert cluster were great that have bringing all of us particular quotes and you may answering the questions. Top honors minutes having Giacom are good, in 24 hours or less we can stimulate all of our Sophos licences – in the place of the previous provider where we can become prepared days.
As well as Giacom’s documentation try much simpler and easier to help you processes. Our casual sex dating past Sophos seller had longer and you will complicated pick acquisition versions, but Giacom’s forms is quick and easy to complete.
“Altering all of our Sophos agreements over to Giacom has actually naturally saved all of us time and be concerned! I don’t have to be concerned about waiting around for one circumstances to become fixed and i cannot spend time chasing after solutions informal like I did inside my earlier in the day CSP.”
Giacom care for one technology circumstances right away. Emma Hadley on Fund group and you may Tracey Seymour about Sophos Specialist cluster already manage our very own name contracts, their rate and you will professionalism might have been a beneficial help!
Modifying the Sophos agreements out over Giacom possess of course saved all of us some time worry! It is good knowing that in 24 hours or less away from filling in a great PO the Sophos class commonly stimulate the transaction instead of issue. I don’t have to be concerned about looking forward to any things so you can feel resolved and i also do not spend your time going after answers casual particularly Used to do inside my earlier in the day CSP.
Along with Giacom features united states advanced toward some of all of our product upgrades otherwise transform. A current example happens when Samantha helped you flow all of our Microsoft 365 licences off to Microsoft’s Brand new Business Feel (NCE) and you will prepared all of us towards NCE rate change.
As a consequence of Giacom we are able to give the end-profiles last second indication ups so you’re able to Sophos, because the there’s absolutely no waiting around. Along with, they have the option of possibly term or monthly Sophos licences to complement their business.
For Sophos and you may Microsoft 365 absolutely, this service membership is perfect for. The employees exactly who We have spoken in order to have short answers. Samantha constantly registers the telephone and even facilitate myself with points that commonly element of the lady time-to-big date. I might one hundred% needless to say recommend Giacom!
To talk to the class about how precisely we can assist the team, just like we aided Tinder Business, complete this form to request a trip right back.
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Within the 2020, Giacom, DWS and you may Union Highway turned area of the exact same band of businesses, joining together around three route leading solutions – telecoms, affect software properties and you may cloud battery charging.